- our products
Same Item. Different Price.
Why buy from iGiveback. You get the same item as you would from Dell or Lenovo, but not the same price. So you save money, and you do good by funding real needs (see giving).
See below for "used" or "open box" products.
Where do we get our product?
We get our product direct from manufactures. So it is the same product.
What does Refurbished mean?
Any 'refurbished' products we buy as refurbished from the manufacture. Meaning, we do not refurbish them. We buy them from Dell, Lenovo etc as refurbished. So it is the same as if you bought the item direct from the manufacture as refurbished.
Refurbished items often are simply canceled orders, or items that were returned because the wrong product was ordered, sent to the wrong address, the customer didn't like it when they received it or whatever. When they are returned to the factory they have the OS re-installed and the units cannot be sold as new. While most units will be like new, some units might have a very slight cosmetic blemishes, like small scratches or other very slight cosmetic defects. We never see scratches on the screen. Most are same as new, or what my laptop looks like after putting it in and out of briefcase a few times.
What does Scratch and Dent mean?
Any 'scratch and dent' is a refurbished item, but that has scratches the manufacture has felt are more than blemishes. Most of the time these are very minor, but occasionally you see a real scatch. If we have photos or exact descriptions, we will list them. Personally we love these because they save $ and so we use them personally.
What does Used or Open Box mean?
We rarely have used or open box items. But in those rare cases, it will be stated as 'Used' or 'Open Box.' Open Box means a customer return, where item is a new or manufacture refurbished item, but was returned by a customer and we feel the box or the item was blemished. Used means the item was used in some way (it could be a customer return, it could be something we used in the offices).
When a warranty is advertised, it is the manufacture warranty. Meaning you get the same service, support etc that you get if you bought the item direct from the manufacture. See each item for details - many have in home service, meaning if your hardware has a defect the manufacture will send out someone to fix it after remote diagnosis.